Purchase Terms and Conditions
Other than as specifically provided in any separate formal purchase agreement between you and RJK Music these terms and conditions (this “Agreement”) apply to all of your online purchases from the website at www.rjkmusic.com (the “Site”) and may NOT be altered, supplemented, or amended by you through the use of any other document(s). Any attempt to alter, supplement, or amend this document or to enter an order for product(s) which is subject to additional or altered terms and conditions will be null and void, unless otherwise agreed to in a written agreement signed by both
you and RJK Music.
By purchasing products and/or services from the Site, you agree to be bound by and accept this Agreement. Orders are not binding upon RJK Music until accepted by RJK Music. We reserve the right to refuse service to anyone. RJK Music will indicate its acceptance of an order by acknowledging your order by reply email or by shipping the ordered items to you.
MSRP is a benchmark to compare our discounts from MSRP to pricing offered by other retailers. Whether other retailers sell at MSRP will vary by product, geographic location, type of store, and over time. Although we periodically update the MSRP in our direct mail offerings and on our website as we receive them, in some cases manufacturers may change their MSRP without notice to us.
Please contact the manufacturer of a specific product for the most up-to-date MSRP information. MSRP quoted for house or private label brands are developed internally in consideration of comparable name brand products. We may commonly sell such products at prices lower than MSRP and for any given product, no sales may have occurred at MSRP.
Although our limited time events are intended to be limited time events, our low prices offered during these events may continue in effect after the event. Values associated with items labeled “free with purchase” are based upon MSRP.
Internet orders may be paid for using the following methods: VISA, MasterCard, American Express, Discover, and PayPal. Cash is not a payment option that we accept at this time.
Some products may be limited to stock on hand and are offered on a first come, first served basis.
Shipping Charges—Taxes and Title Separate charges for shipping and handling will be shown on your order form. Orders placed on Saturdays, Sundays, or holidays will be processed the next business day. As a security precaution, initial orders and orders shipping to alternate addresses may be held for extended verification. We reserve the right to make partial shipments, which will not relieve you of your obligation to pay for the remaining deliveries.
All items purchased from RJK Music are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
For more information on our shipping policies, including rates, delivery times, and delays, please refer to our Contact Us page.
If applicable, a separate charge for taxes will be shown on the invoice. We are required to collect sales tax on all orders
shipped to Michigan. If you are shipping an item to this state, then you will be charged the applicable local sales tax rates.
Shipping Charges—Taxes and Title
Shipping charges for used gear vary depending on the item shipped and will be shown on your order form.
All new products are sold with the manufacturer’s limited warranty. The warranty period and service varies by manufacturer and product.
RJK MUSIC PROVIDES NO SEPARATE WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RJK MUSIC EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
There are no returns on clearance, discontinued, vintage, demo and select used items. Additionally, the following items are returnable only if defective OR unopened – strings, reeds, computers, tubes, earbuds, earplugs, recorders, tin whistles, flutophones, “world” wind instruments, harmonicas, raw-frame speakers, drumheads, drumsticks, turntable cartridges, fog fluid, clothing/footwear, body jewelry, sheet music, cleaners, polishes and polishing cloths. Software/soundware, books, CDs, DVDs, and videos may be returned for credit only if they are in their original, sealed packaging.
If defective, these items will only be exchanged for the same product. All returned woodwind and brass instruments incur a $20.00 sanitization fee. Returned bows are assessed a $8.00 restocking fee. Returned mouthpieces priced over $300 incur an $20.00 sanitization fee; the fee for mouthpieces under $300 is $10.00.Requesting a Return: Use the Contact Us page, or at 1-734-731-1492 to obtain a return authorization. Additional information on returns can be found on the paperwork shipped with your package.
Abuse of Return Privileges
Our return policy is in place to ensure our customers never get stuck with a wrong piece of gear. Those who violate the spirit of our return policy by having excessive returns may be subject to limitations or suspension of return privileges.
Send your returns with the RMA to; or to where your operator instructs you to send it at time of your call:
(Your RA #)
6479 E. Dunbar.
Monroe, MI. 48161
Limitation of Liability
RJK MUSIC DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. RJK MUSIC WILL NOT BE LIABLE FOR LOST PROFITS, LOSS OF BUSINESS OR OTHER CONSEQUENTIAL, SPECIAL, INDIRECT, OR STATUTORY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS OR SERVICES BUNDLED WITH THE PRODUCTS, WHETHER FOR BREACH OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY IN TORT OR OTHERWISE, RJK MUSIC SHALL NOT BE LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AGGREGATE DOLLAR AMOUNT PAID BY CUSTOMER FOR THE PURCHASE OF PRODUCTS OR SERVICES UNDER THIS AGREEMENT GIVING RISE TO SUCH LIABILITY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Applicable Law—Resale or Export
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying for your own personal use only, and not for resale or export.
The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom.